Privacy Policy
Last updated: August 2026
Introduction
GO Smartex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gosmartex.com, use our services, or interact with us in any way.
Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out a contact form, subscribe to our communications, or engage with our services. This includes your name, email address, company name, phone number, and any message content you submit. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide requested services, communicate with you about our services, send marketing and promotional materials (with your consent), improve and optimize our website and services, analyze usage patterns and trends, and comply with legal obligations.
Legal Basis for Processing
Where the GDPR or similar law applies, we process your personal data based on your consent (for analytics cookies and marketing communications), the performance of a contract or steps toward one (when you engage our services), and our legitimate interest in operating and improving our website and business (for essential site functionality and security).
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (e.g., CRM platforms, email tools), comply with legal requirements, or protect our rights. We may share anonymized, aggregated data that cannot be used to identify you.
International Data Transfers
Some of the tools we use, including our CRM, email, hosting, and analytics providers, may process your data outside your country of residence, including in the United States. Where this happens, we rely on the safeguards these providers offer, such as Standard Contractual Clauses, to protect your data in line with applicable law.
Cookies and Tracking
Our website uses cookies to operate and, with your consent, to understand how visitors use the site. Strictly necessary cookies are always active. Analytics cookies (Google Analytics, Microsoft Clarity) only load after you accept them in the cookie banner. You can change your choice at any time using the "Cookie Preferences" link in the footer.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We keep personal data only as long as needed for the purposes described in this policy, such as responding to your inquiry or maintaining our client relationship, or as required by law. When it's no longer needed, we delete or anonymize it.
Your Rights
If you are located in the European Economic Area, the UK, or another jurisdiction with similar protections, you may have rights under the GDPR or equivalent law, including the right to access, correct, or delete your personal data, object to or restrict certain processing, withdraw consent at any time, request data portability, and lodge a complaint with your local data protection supervisory authority (for example, Ireland's Data Protection Commission or Spain's AEPD). To exercise any of these rights, please contact us at hi@gosmartex.com.
Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hi@gosmartex.com or at our office: Gurruchaga 2254, Buenos Aires, Argentina (1425).